FLIGHTbdx ("FLIGHTbdx", "we," "us," or "our") operates www.FLIGHTbdx.com and values your privacy and trust. We are dedicated to being open about how we gather, use, and protect your personal data. This Privacy Policy explains the ways we handle information when you use our digital services, including our website and customer support channels (collectively called the "Services").
By using our website or Services, you agree to this Privacy Policy and our Terms and Conditions.
How We Collect Your Information
FLIGHTbdx and our trusted partners gather personal data through several ways, including:
- Directly through our Services, when you book flights, subscribe to updates, fill out forms, or set preferences. Some info is also collected automatically as you use our website or app.
- Offline, when you contact our support team by phone or other offline means and provide personal details.
- From third-party sources, such as publicly available information, social media, marketing partners, or analytics services, following applicable laws.
Analytics and Advertising Data
Analytics and Advertising Data
Like many online platforms, FLIGHTbdx and our trusted partners collect technical and behavioral information when you use our Services. This may include:
- Device and browser details: Such as your IP address, device ID, browser type and version, operating system, user agent, and location data (if enabled).
- Usage behavior: Information about how you navigate our site, including pages visited, time spent on each page, clicks, scrolling, keystrokes, and chat activity.
- Advertising data: Details related to ads you see or interact with, including ad impressions, clicks, cookie IDs, mobile advertising IDs (like Apple’s IDFA or Google’s AAID), hashed emails, and any purchases or actions after clicking an ad.
Sometimes, this data alone might not be considered “Personal Information” under privacy laws. But when combined with other identifying information, we treat it as personal data and protect it accordingly.
How We Collect Analytics and Advertising Data
FLIGHTbdx and our partners gather this data through several ways to improve your experience, personalize content, and deliver relevant ads:
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From your browser or device: We automatically collect technical info such as:
- Device type and model (e.g., iPhone, Android phone, PC)
- Screen resolution
- Operating system and browser version
- Language and regional settings
- App or website version in use
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Your interaction with our site or app: We record behavioral info like:
- Date and time of your visit
- Pages and features accessed
- Downloads or viewed content
- Clicks, scrolling, and session actions
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Cookies: Small files stored on your device that help us recognize you and understand usage patterns, including:
- Pages you view
- Time spent on the site
- Session IDs and user preferences
- Browser and language settings
See our Cookie Policy for details on managing cookies.
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Pixel tags and similar tools: These tiny graphics (also called web beacons) help us:
- Track interactions like email opens or link clicks
- Manage cookies
- Measure ad and marketing campaign performance
- Generate usage reports
- Flash technology: FLIGHTbdx may use Adobe Flash features like Local Shared Objects to store data and enhance multimedia functions. You can control or disable Flash data storage using Adobe’s settings panels, but some features may be affected if disabled.
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IP address: Automatically collected when you use our Services, your IP helps us:
- Direct your requests to the right server
- Analyze traffic and usage trends
- Estimate your location to customize content and improve security
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Location data: We may collect your device’s location through GPS, Wi-Fi, cell towers, or device settings to:
- Provide location-based services and content
- Show ads relevant to your area
You can control location permissions in your device’s settings, but restricting access might limit some features.
- Aggregated data: We also use anonymized, combined data that can’t identify you personally, like regional usage trends, to improve our services and operations.
How FLIGHTbdx Uses Your Personal Information
At FLIGHTbdx, the personal data you share with us is used to provide a seamless, secure, and personalized travel experience. Our use of your information includes, but is not limited to, the following purposes:
Booking and Customer Support
- Processing your flight reservations and related purchases
- Managing payments and sending confirmation details
- Communicating with you regarding your bookings and offering assistance
- Utilizing essential travel documents (e.g., passport or visa info) for booking and check-in procedures
Communication and Assistance
- Addressing your inquiries, customer service needs, and newsletter subscriptions
- Sending important updates about our services, policy changes, and technical alerts
Personalization and Marketing
- Delivering offers, promotions, and travel recommendations tailored to your interests
- Customizing your experience on our website, mobile app, and communication channels
- Sending marketing communications in accordance with legal guidelines and your preferences
Promotions and User Engagement
- Organizing contests, surveys, sweepstakes, and other promotional events where applicable
- Enabling social sharing features on our platforms
- Allowing you to refer friends or send messages via our Services, with your consent when required
Business Operations and Improvements
- Analyzing data to enhance our services, troubleshoot issues, and fix bugs
- Identifying and preventing fraudulent activities or unauthorized access
- Improving platform functionality and user experience
- Evaluating the effectiveness of our marketing efforts
Legal, Security, and Compliance
We may also use your personal information as needed or permitted by law to:
- Fulfill legal obligations, including those outside your country of residence
- Respond to lawful requests from government authorities, law enforcement, or regulators
- Protect our rights, safety, and property, as well as those of our users and partners
- Enforce our Terms of Service and pursue legal actions if necessary
Aggregated and Anonymized Information
We may aggregate or anonymize your personal data so it can no longer identify you. Such data is used for analytics, product improvements, marketing insights, and other legitimate purposes.
With Your Consent or Notification
From time to time, we may use your information for other purposes disclosed at collection or based on your explicit consent.
How We May Share Your Personal Information
At FLIGHTbdx, we may share your personal data with trusted third parties who help us provide, maintain, and improve our Services. Such sharing is always done in compliance with applicable privacy laws, ensuring your information is handled responsibly and securely.
We may share your information with:
Affiliated Companies
- Our parent company, subsidiaries, or related entities under common ownership or control for purposes aligned with this Privacy Policy. FLIGHTbdx remains accountable for managing shared information.
Travel Service Providers
- Airlines, hotels, car rental companies, cruise operators, and other travel vendors involved in fulfilling your bookings or related travel arrangements made through FLIGHTbdx.
Travel Partners
- Aggregators, consolidators, travel insurance providers, and affiliated agents that support our service delivery and operations.
Marketing and Referral Partners
- Companies that direct users to FLIGHTbdx or promote their services on our platform. These partners may collect or access your data based on your engagement with their content, subject to their own privacy policies.
Service Providers
- Trusted third-party vendors who perform functions for us, such as payment processing, IT support, customer service, analytics, email distribution, advertising technology, hosting, fraud detection, and auditing. These providers are contractually bound to safeguard your information and use it only for the services they provide.
Promotional Partners
- Sponsors or co-organizers of contests, sweepstakes, surveys, or other promotional campaigns. Participating in such events may involve sharing your data as described in the specific event terms.
Communication Features
- If you send messages through FLIGHTbdx, we may share your information with the recipient. Any posts made in public forums like reviews, discussion boards, or chat areas may be visible to others.
Social Media Platforms
- If you link your FLIGHTbdx account to your social media profiles or use social sharing features, we may share your data with those platforms according to your settings. Please refer to their privacy policies for more details.
Corporate Changes
- In case of a merger, acquisition, reorganization, or sale of FLIGHTbdx or its assets, your personal data may be transferred to the new entity, subject to the same privacy commitments.
Legal and Security Obligations
We may disclose your information as necessary to:
- Comply with legal requirements, court orders, or regulatory requests
- Detect, prevent, or investigate fraud, abuse, or unlawful activities
- Cooperate with law enforcement or other legal authorities
- Enforce our Terms of Service and policies
- Protect the rights, safety, or property of FLIGHTbdx, our users, partners, or the public
- Pursue or defend against legal claims and reduce liabilities.
Third-Party Services
This Privacy Policy covers only FLIGHTbdx’s own practices related to collecting and managing your personal information. It does not apply to the privacy or data handling policies of any third-party companies. FLIGHTbdx is not responsible for how external vendors, partners, service providers, or intermediaries may collect, use, or share your data—even if their services are accessible through or linked on our platform.
Examples of third-party involvement include:
- Websites or services operated by other companies that may be linked on the FLIGHTbdx website or app
- Embedded features like social media buttons or widgets (for example, “Like” or “Share” functions)
- Ads or services from third-party providers displayed on FLIGHTbdx.com
The presence of these links or tools does not imply endorsement or partnership with those entities.
FLIGHTbdx does not control how companies such as Google, Apple, Facebook, Microsoft, or other platform providers, app developers, device manufacturers, or network operators collect and handle your data. If you use services like social media login or third-party apps, we encourage you to review their privacy policies to understand their practices.
Advertising and Interest-Based Marketing
FLIGHTbdx may work with third-party advertising partners—including digital marketing platforms, social networks, audience targeting companies, and analytics providers. These partners might collect or use information about your interactions with our site to show ads tailored to your interests and browsing behavior.
Personalized advertising may be based on:
- Your activity on FLIGHTbdx’s website or app
- The device you use and your location
- Demographic data or user profiles
- Similar interest groups or audience segments
To enable this, our partners may use tracking technologies such as cookies, pixels (web beacons), SDKs, and APIs that recognize your device or browser across sessions and devices. FLIGHTbdx may also share anonymized or encrypted identifiers—like hashed email addresses—with advertising partners to help target ads and measure their effectiveness.
If you want to limit or opt out of interest-based advertising, you can adjust your settings via:
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
For mobile devices, you can use the AppChoices tool available at www.aboutads.info/appchoices to manage in-app ad preferences. To control ads on social platforms like Facebook or Instagram, use the privacy and ad settings on those sites.
Please note:
- Some of FLIGHTbdx’s advertising partners might not participate in these opt-out programs.
- We cannot guarantee the effectiveness or availability of third-party opt-out tools or browser controls.
Security
FLIGHTbdx uses reasonable organizational, technical, and administrative measures to protect your personal data against unauthorized access, misuse, or disclosure. While we strive to keep your information secure, no online transmission or electronic storage method is completely risk-free.
If you suspect unauthorized access to your FLIGHTbdx account or believe a data breach has occurred, please contact us promptly using the information in the “Contact Us” section.
Opt-Out of Marketing Emails
You can unsubscribe from FLIGHTbdx marketing emails anytime by clicking the “unsubscribe” link in any promotional email or by contacting us directly through the “Contact Us” details. If you receive push notifications, these can be disabled through your device’s settings.
Please note that opting out of marketing emails will not stop us from sending you essential communications related to your bookings, service updates, or important policy information, which are necessary to provide our services.
Accessing, Correcting, or Deleting Your Personal Information
If you wish to access, update, correct, or delete the personal information you’ve provided to FLIGHTbdx, you can submit a request by:
- Calling us at: 1-347-716-4156
- Emailing us at:support@flightbdx.com
To protect your privacy, we will only process requests tied to the email address used to make the request. We may also ask you to verify your identity before fulfilling your request. We strive to respond and complete requests within a reasonable timeframe.
Please note that in some cases, we may need to retain certain information for legal, regulatory, or business purposes, such as fraud prevention, dispute resolution, or compliance with financial record-keeping laws. Additionally, some information may persist in backup or archived systems even after deletion.
Retention Period
FLIGHTbdx retains your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. The retention period may vary depending on the type of data and how it was collected.
Use of the Services by Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not submit any information through our website, app, or customer service channels.
Your Canadian Privacy Rights
If you are a resident of Canada, you have the right to request information about how your personal data is shared with our affiliates or third parties for their own direct marketing purposes. To make such a request, please contact us using the information in the “Contacting Us” section below.
Sensitive Information
Please do not send or share sensitive personal information through our services. This includes, but is not limited to:
- Social Insurance Numbers
- Racial or ethnic origin
- Political opinions or religious beliefs
- Health or medical records
- Genetic or biometric data
- Criminal history
- Trade union membership
If such information is provided unintentionally, we will handle it according to this Privacy Policy but encourage users to avoid sharing this type of data.
Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements, business practices, or service features. The “Effective Date” at the top shows the latest revision. Updated policies take effect as soon as they are posted on our website or platforms. Continued use of FLIGHTbdx services after changes means you accept the revised policy.
